Öztürkcan, SelcenMerdin-Uygur, Ezgi2021-07-162021-07-162021152043-88692043-8869https://hdl.handle.net/20.500.12469/4060Humanoid service robots made swift progress in extending a helping hand to the strained global healthcare during the COVID-19 pandemic. This case provides an overview of the robots’ inclusion in healthcare regarding pre- and intra-pandemic contexts. Specific focus is devoted to humanoid service robots as their shape, size, and mobility make them advantageous in using the physical spaces designed for humans. A collection of examples from hospitals worldwide is presented in illustrating the humanoid service robots’ deployment in healthcare during the COVID-19 pandemic. The pointed future directions aim to facilitate better decision- and policy-making that may ease human anxiety and promote greater acceptance.eninfo:eu-repo/semantics/openAccessCOVID-19 pandemicfrontlinehealthcarehospitalHumanoid service robotsservice robotssocial robotsArticle10.1177/204388692110039052-s2.0-85108811791N/AQ2