Wright, SheilaBisson, ChristopheDuffy, Alistair P.2019-06-282019-06-282013102001-015X2001-015Xhttps://hdl.handle.net/20.500.12469/1437The need for SMEs to behave in a more concise and coherent competitive fashion is well recognised. This study reports on an empirical study of SMEs in Turkey. Their responses were applied to a behavioural and information technology adoption framework which enabled the identification of areas where changes would be required for these firms to begin operating at a higher level of competence. The findings revealed significant scope for improvements on all strands of the diagnostic framework: attitude gathering location technology support IT systems support and finally use of intelligence-based output by decision-makers. Through free form responses it was also possible to identify barrier to higher level adoption and performance inhibiters which were subsequently categorised and assessed for significance.eninfo:eu-repo/semantics/openAccessAdoptionCompetitive intelligenceInformation technologyPerformance barriersSMEsArticle529232-s2.0-84905682021N/AQ4