Wright, SheilaBisson, ChristopheDuffy, Alistair2024-10-152024-10-152013112001-015Xhttps://doi.org/10.37380/jisib.v3i2.66https://hdl.handle.net/20.500.12469/6316Duffy, Alistair/0000-0002-5074-4273The need for SMEs to behave in a more concise and coherent competitive fashion is well recognised. This study reports on an empirical study of SMEs in Turkey. Their responses were applied to a behavioural and information technology adoption framework which enabled the identification of areas where changes would be required for these firms to begin operating at a higher level of competence. The findings revealed significant scope for improvements on all strands of the diagnostic framework: attitude, gathering, location, technology support, IT systems support and finally, use of intelligence-based output by decisionmakers. Through free form responses, it was also possible to identify barrier to higher level adoption and performance inhibiters, which were subsequently, categorised and assessed for significance.eninfo:eu-repo/semantics/openAccessCompetitive intelligenceInformation TechnologyAdoptionSMEsPerformance BarriersArticle52923WOS:00021563420000110.37380/jisib.v3i2.66Q3