Patterns of B2B e-commerce usage in SMEs

dc.contributor.authorSila, Ismail
dc.contributor.authorDobni, Dawn M.
dc.date.accessioned2019-06-28T11:11:07Z
dc.date.available2019-06-28T11:11:07Z
dc.date.issued2012
dc.departmentFakülteler, İşletme Fakültesi, İşletme Bölümüen_US
dc.description.abstractPurpose - The purpose of this paper is to identify the B2B e-commerce (B2BEC) usage patterns of North American small- and medium-sized enterprises (SMEs) in their supply chains the contextual factors that influence usage patterns and the subsequent effects of these patterns on firm performance. Design/methodology/approach - The authors conducted an online survey of North American SMEs and obtained 229 responses. They utilized several statistical methods including cluster analysis and profile analysis to test five hypotheses. Findings - The TOE framework supplemented with interorganizational factors provides a valid theoretical guideline to study firms' B2BEC usage patterns. Three distinct types of B2BEC usage patterns - E-Limiteds E-Leaders and E-Laggards - emerged. Different sets of contextual factors contribute to the formation of these three patterns of B2BEC adoption. Higher levels of B2BEC usage result in stronger firm performance. Research limitations/implications - Future clustering variables could be more specific. The effects of other potential contextual factors should also be explored by future studies. This study can be replicated in other countries to determine whether the findings can be generalized. Practical implications - In light of the potential performance improvements that B2BEC adoption offers managers should assess the risks associated with maintaining their current speed of e-business deployment versus the risks associated with escalating it. Organizations that have been more reactive should consider how well or ill their sluggish approach prepares them for navigating the inevitability of increasing sophistication in supply chain management. Originality/value - Limited empirical research exists on theB2BECusage patterns of NorthAmerican SMEs the contextual factors that motivate them to adopt different B2BEC technologies in their supply chains and how each of these usage patterns affects their performance. The current study contributes to the literature by shedding light on these issues. © Emerald Group Publishing Limited.en_US]
dc.identifier.citation46
dc.identifier.doi10.1108/02635571211264654en_US
dc.identifier.endpage1271
dc.identifier.issn0263-5577en_US
dc.identifier.issn0263-5577
dc.identifier.issue8
dc.identifier.scopus2-s2.0-84865447955en_US
dc.identifier.scopusqualityQ1
dc.identifier.startpage1255en_US
dc.identifier.urihttps://hdl.handle.net/20.500.12469/1469
dc.identifier.urihttps://doi.org/10.1108/02635571211264654
dc.identifier.volume112en_US
dc.identifier.wosqualityQ2
dc.institutionauthorSila, Ismailen_US
dc.language.isoenen_US
dc.publisherEmerald Group Publishing Limiteden_US
dc.relation.journalIndustrial Management & Data Systemsen_US
dc.relation.publicationcategoryMakale - Uluslararası Hakemli Dergi - Kurum Öğretim Elemanıen_US
dc.rightsinfo:eu-repo/semantics/openAccessen_US
dc.subjectB2B electronic commerceen_US
dc.subjectContextual factorsen_US
dc.subjectE-businessen_US
dc.subjectElectronic commerceen_US
dc.subjectInformation technologyen_US
dc.subjectInterneten_US
dc.subjectSmall to medium-sized enterprisesen_US
dc.subjectSupply chain managementen_US
dc.subjectSurveyen_US
dc.subjectUnited States of Americaen_US
dc.titlePatterns of B2B e-commerce usage in SMEsen_US
dc.typeArticleen_US
dspace.entity.typePublication

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