İşletme Bölümü Koleksiyonu

Permanent URI for this collectionhttps://hdl.handle.net/20.500.12469/66

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Now showing 1 - 16 of 16

Citation - WoS: 54
Citation - Scopus: 68
Assessing Quality in Higher Education: New Criteria for Evaluating Students' Satisfaction
(Taylor & Francis, 2011) Zineldin, Mosad; Akdag, Hatice Camgöz; Vasicheva, Valentina
The aim of this research is to present a new quality assurance model (5Qs) and to examine the major factors affecting students' perception of cumulative satisfaction. The model includes behavioural dimensions of student satisfaction. The factors included in this cumulative summation are technical functional infrastructure interaction and atmosphere of higher education institutions. This study concerns students in higher education institutions in Istanbul Turkey. The questionnaire contains a total of 39 items (attributes) of newly developed five quality dimensions (5Qs). A total of 1641 complete and usable questionnaires was received. Frequency analysis factor analysis and reliability analysis were used for analysing the data collected. Inspection of scree plot and eigenvalues enabled the analysis to reduce the 39 quality attributes to seven factors. The results can be used by higher education institutions to re-engineer and re-design creatively their quality-management processes and the future direction of their more effective education quality strategies. © 2011 Taylor & Francis.
Citation - WoS: 4
Citation - Scopus: 4
Babbling Through Social Media: a Cross-Country Study Mapping Out Social Networks Using Ewom Intentions
(Springer, 2023) Zülal, İşler; Kıygı-Çallı, Meltem; El Oraiby, Maryam
This research aims to determine the factors affecting the users’ electronic word-of-mouth (eWOM) seeking and sharing intentions and to reveal the interactions among and within clusters using social network analysis (SNA). This study includes three hierarchical sub-studies conducted in two countries, Turkey and Poland. First, we develop a segmentation for social networking site (SNS) users based on the frequency of sharing product-related information on SNSs. Second, we investigate the impact of several factors that affect eWOM seeking and sharing intentions using regression analysis. In the second sub-study, we also include the identified segments developed in the first sub-study as another factor that may have differentiated eWOM intentions. Third, to understand the degree of interaction among SNS users, we apply an SNA using the forecasted eWOM intentions scores from the second sub-study, which gives us hypothetical social networks. The results of SNA present strong interactions inter- and intra-clusters in both countries. Some key findings include the identification of three SNS user segments, including “Middlers,” that may be of particular interest to brands. We also find that in terms of eWOM intentions, users in Turkey are more active than in Poland. Although some predictors of eWOM seeking and sharing intentions differ between the two countries, users intend to be more active in eWOM seeking than in eWOM sharing. The comparative study provides valuable insights for decision-makers to engage different market segments via SNSs with various proposed features using suggested information contents for selected product categories.
Citation - Scopus: 129
Corporate Social Responsibility and Financial Performance: the Moderating Role of Ownership Concentration in Turkey
(MDPI, 2019) Akben Selçuk, Elif
The objective of this study is to investigate the impact of corporate social responsibility (CSR) engagement on firm financial performance in a developing country, Turkey, and to analyze the moderating role of ownership concentration in the CSR-financial performance relationship. The sample consists of non-financial public firms listed on the Borsa Istanbul (BIST)-100 index and covers the period between 2014 and 2018. Empirical results using an instrumental variable approach show that corporate social responsibility has a positive relationship with financial performance. Furthermore, findings indicate that this relationship is negatively moderated by ownership concentration even when endogeneity is controlled for.
Citation - WoS: 4
Citation - Scopus: 6
Developing a Measure for "connectorship" as a Component of Engaged Leadership
(Emerald Group Publishing Ltd, 2016) Dastmalchian, Ali; Rezac, Darcy; Muzyka, Daniel F.; Bayraktar, Seçil; Steinke, Claudia; İmer, Havva Pınar
Purpose - The purpose of this paper is to report the findings of a mixed methods study that explored how active community engaged and connected managers were in their local and broader communities (engaged leadership, EL). The paper specifically investigates an under researched aspect of EL - "connectorship" - with focus on developing a measure for connectorship. The authors present the conceptual framework for EL, followed by the operationalization of "connectorship" construct. Design/methodology/approach - The paper focusses on developing a measure for connectorship using data from a qualitative study of 18 senior managers followed by a survey of 458 managers in Canada. Findings - Content analyses of qualitative data led to the generation of 93 items measuring connectorship. Based on these items, quantitative analyses of survey data from 453 respondents yielded a final measure of connectorship, which consisted of 28 items explored under eight dimensions. Research limitations/implications - An organization's emphasis on connectedness and engagement of leaders will improve knowledge sharing and better mutual understanding of organizational issues among managers. It will also help attain employment stability and decrease hiring and related costs by reducing turnover. Future research, specifically longitudinal studies of leaders at various organizational levels, could incorporate connectorship as a key criterion for leadership effectiveness. Practical implications - The focus on connectorship skills implies that in organizations the emphasis should go beyond traditional leadership skills development and included the neglected connectorship skills development. Increased connectedness and engagement among leaders will have positive performance implications. Social implications - For effective corporate citizenship, the EL framework and a focus on connectorship would help leaders better understand the importance of social networks, be aware of their own network, and improve their skills in connecting the people within their networks. Originality/value - Using a variable centered approach within the framework of EL the paper contributes to leadership literature by conceptually defining connectorship developing a measure for this construct and testing its psychometric properties.
Diffusion of Pure and Hybrid Forms of a Practice: Language of Instruction in Turkish Universities, 1983-2014
(Wiley Periodicals, Inc, 2020) Topaler, Başak; Üsdiken, Behlül
It is well recognized in the literature that practice variation is an integral part of diffusion processes. What remains less explored is the emergence of distinct forms of a novel practice and the interdependencies in their diffusion. In this study, we make a distinction between the pure version of a practice and ensuing hybrid variants and investigate how diffusion processes unfold for these alternative practice forms. Our empirical investigation in the Turkish higher education field demonstrates that hybrid practice forms became viable alternatives to the pure version of instruction in English and diffused in an interdependent manner. Further, diffusion of pure and hybrid forms was uneven across private and public universities. Our study contributes to the diffusion and practice variety literature as we establish that multiple versions of a practice that diffuse concurrently in a field may be building on or hampering each other, and they may diffuse in fragmented ways across different sub-populations.
Citation - WoS: 38
Does Firm Age Affect Profitability? Evidence From Turkey
(Int Inst Social & Economics Sciences-IISES, 2016) Akben Selçuk, Elif
The objective of this study is to investigate the impact of firm age on the profitability of Turkish firms listed on Borsa Istanbul. Using a dataset covering the years between 2005 and 2014 and consisting of 302 non-financial firms per year on the average a fixed effects model with robust standard errors is estimated. Results reveal that there is a negative and convex relationship between firm age and profitability measured by return on assets return on equity or gross profit margin. This suggests that younger firms start to see a decline in their profitability from the beginning but they may become profitable again at an old age. Implications are provided.
Citation - WoS: 35
Citation - Scopus: 49
Factors Affecting Firm Competitiveness: Evidence From an Emerging Market
(MDPI, 2016) Akben Selçuk, Elif
The objective of this study is to investigate the factors affecting firm competitiveness in an emerging marketTurkey. In the paper competitiveness is proxied by a firm's financial performance. The empirical analysis is based on firms listed on Borsa Istanbul and covers the period between 2005 and 2014. Results from a firm-level panel data model indicate that return on assets is positively related to firm size international sales liquidity and growth and negatively related to leverage and R&D expenditures. On the other hand gross profit margin is positively related to size and international sales and negatively related to leverage and R&D expenditures. Finally results show that Tobin's Q ratio is higher for firms with higher levels of debt and higher liquidity levels.
Citation - WoS: 12
Citation - Scopus: 14
Family Involvement, Corporate Governance and Dividends in Turkey
(Emerald Group Publishing Limited, 2019) Sener, Pinar; Akben Selçuk, Elif
Purpose: The purpose of this paper is to investigate the relationship between dividends and family involvement as well as corporate governance characteristics among Turkish public firms. Design/methodology/approach: Using panel data on Turkish firms listed on the Borsa Istanbul 100 index for 2006–2014 three models are estimated. For the first two models where the dependent variables are the dividend payout ratio and dividend yield respectively tobit regressions are run. The last model which employs a dividend dummy as the dependent variable is estimated with logistic regression. Findings: There is a positive and concave relationship between family ownership and dividends. The existence of a family chairman reduces dividends. There is a positive association between board size and dividends and this relationship is weaker for firms with higher levels of family ownership. Finally the ratio of independent directors on the board is negatively associated with dividends. Practical implications: The findings imply that firms with substantial family ownership and active family participation in management are more likely to send a negative signal to minority shareholders by paying lower dividends. In addition minority shareholders should pay attention to the board structure of firms in which they invest. Originality/value: This study is one of the few to analyze the nonlinear relationship between family ownership and dividend payments as well as the role of family management in a developing country. Second it investigates the role of board characteristics in explaining dividend payment decisions. © 2019 Emerald Publishing Limited.
Citation - WoS: 15
Citation - Scopus: 21
Financial Literacy Among Turkish College Students: the Role of Formal Education, Learning Approaches, and Parental Teaching
(Ammons Scientific Ltd, 2014) Akben Selçuk, Elif; Altıok-Yılmaz, Ayşe
This study assessed financial literacy and its correlates among Turkish college students with special emphasis on the role of formal education learning approaches and parental influences. Financial literacy was measured by the College Student Financial Literacy Survey which assesses knowledge in four areas: general financial management saving and borrowing insurance and investing. 853 Turkish university students were administered the survey (416 men 437 women ; M age = 20.3 yr. SD = 0.6). The mean percentage of correct responses was 45% (SD = 12.8%). Regression results showed that formal finance education in college a deep approach to learning and direct financial teaching by parents were significantly associated with higher financial literacy scores.
Joint Pricing and Ordering Problem With Charitable Donations
(Mdpi, 2020) Çavdaroğlu, Nur Ayvaz
Finding the correct pricing strategy for a product with multiple versions is an issue for retailers from various industries. In this paper, joint pricing and ordering problem is considered for a product that has two versions at each selling period. Two models, namely with or without the donation option, are analyzed and optimality conditions and monotonicity properties of the decision variables are characterized. When demands of products depend on prices of both versions, donating part of old product inventory would be more profitable for the retailer. Moreover, the donation model would result in less wasted inventory, contributing to sustainability and goals of green economy. Analytical results are supported with numerical analysis of a realistic case.
Citation - WoS: 1
Citation - Scopus: 1
Judgments of Capability and Conformity as Distinct Forms of Social Judgments, and the Way They Interact To Shape Evaluator Decisions
(Wiley, 2020) Topaler, Başak; Küp, Eyuep Tolunay
Objective Social judgments are evaluators' opinions about the social properties of a set of actors. Different types of judgments rendered by the evaluators and potential interactions between them may have major consequences for the actors who are evaluated. In this article, we distinguish between judgments of capability and conformity, and examine their concurrent and interdependent effects on evaluator impressions. Methods We investigate these dynamics in the context of authors competing for the best paper award at the Academy of Management (AoM) conference. Results Findings of our empirical analyses demonstrate interdependent effects of capability and conformity judgments on the committee members' decisions. We demonstrate that evaluators expect greater conformity to their ideal template from more capable actors who have greater potential to contribute to these ideals. Conclusion Our study advances the literature on social judgments by showing that congruence (or incongruence) among distinct types of judgment shape evaluators' decisions, beyond their independent effects.
Citation - Scopus: 47
Patterns of B2b E-Commerce Usage in Smes
(Emerald Group Publishing Limited, 2012) Sila, Ismail; Dobni, Dawn M.
Purpose - The purpose of this paper is to identify the B2B e-commerce (B2BEC) usage patterns of North American small- and medium-sized enterprises (SMEs) in their supply chains the contextual factors that influence usage patterns and the subsequent effects of these patterns on firm performance. Design/methodology/approach - The authors conducted an online survey of North American SMEs and obtained 229 responses. They utilized several statistical methods including cluster analysis and profile analysis to test five hypotheses. Findings - The TOE framework supplemented with interorganizational factors provides a valid theoretical guideline to study firms' B2BEC usage patterns. Three distinct types of B2BEC usage patterns - E-Limiteds E-Leaders and E-Laggards - emerged. Different sets of contextual factors contribute to the formation of these three patterns of B2BEC adoption. Higher levels of B2BEC usage result in stronger firm performance. Research limitations/implications - Future clustering variables could be more specific. The effects of other potential contextual factors should also be explored by future studies. This study can be replicated in other countries to determine whether the findings can be generalized. Practical implications - In light of the potential performance improvements that B2BEC adoption offers managers should assess the risks associated with maintaining their current speed of e-business deployment versus the risks associated with escalating it. Organizations that have been more reactive should consider how well or ill their sluggish approach prepares them for navigating the inevitability of increasing sophistication in supply chain management. Originality/value - Limited empirical research exists on theB2BECusage patterns of NorthAmerican SMEs the contextual factors that motivate them to adopt different B2BEC technologies in their supply chains and how each of these usage patterns affects their performance. The current study contributes to the literature by shedding light on these issues. © Emerald Group Publishing Limited.
Citation - WoS: 13
Citation - Scopus: 13
Personality and Contextual Antecedents of Organizational Citizenship Behavior: a Study of Two Occupational Groups
(Cambridge Univ Press, 2014) İmer, Havva Pınar; Kabasakal, Hayat; Dastmalchian, Ali
This paper examines the impact of personality trait of dispositional affect and contextual variables of multiple commitments on organizational citizenship behaviors (OCBs) in two occupational groups. Three dimensions of OCBs were considered: helping civic virtue and sportsmanship behaviors. We used positive and negative affectivity scale to measure dispositional affect. For commitments we examined affective and normative organizational and occupational commitments. The data were collected from 180 engineers and 180 teachers. The findings show that affect multiple commitments and occupation all have significant impacts on different dimensions of OCBs. Dispositional affect had the most influence on all three dimensions of OCBs. In addition helping behavior is affected by normative organizational commitment while civic virtue behavior is influenced by affective commitments (both organizational and occupational) and occupation. Sportsmanship behavior is explained by occupation and affective organizational commitment. Occupation has been shown to make a unique contribution to understanding OCBs. The present study showed that the teachers for example exhibited more civic virtue and sportsmanship behaviors than the engineers. Implications of the findings for future research and practice are discussed.
Citation - WoS: 4
Citation - Scopus: 4
Political Will, Political Skill, Network Resources and Personal Reputation: a Serial Two-Mediator Model
(Sciendo, 2020) Demirbağ, Orkun; Demir, Hale; Yozgat, Uğur
Purpose: Although social capital and positive reputation in organizations are essential for career success, there is a limited perspective in the literature on the political characteristics (motivation and ability) that enable one to acquire and develop the two elements. This study seeks to investigate the sequential role of political skill and network resources as serial mediators of the political will-personal reputation relationship. Methodology: In total, what provided data for the study were 457 sales executives from 13 different sectors in the cities of Istanbul, Kocaeli, and Bursa, which is an economically leading region of western Turkey. Executives rated their political will, political skill network resources, and personal reputation. Based on the complementary theories of political influence, social network, and signaling, we analyzed the relationships between constructs with structural equation modeling. Findings: Political skill mediated the relationship between political will and network resources, network resources mediated the relationship between political skill and personal reputation, while political skill and network resources sequentially mediated the relationship between political will and personal reputation. Implications: The data were collected from a single source. Practical Implications: Political will, political skill training, and social networks may help individuals manage their personal reputation at work, thus benefiting their careers. Originality/Value: This is one of the first studies to sequentially investigate how individuals' characteristics (motivation and ability) develop their social network and personal reputation at work. Moreover, theories of political influence, social capital, and signaling were jointly used for the first time ever.
Citation - Scopus: 28
Strategic Positioning and Quality Determinants in Banking Service
(2011) Akdag, Hatice Camgöz; Zineldin, Mosad
Purpose - The aim of this paper is to investigate and define the competitive positioning of banks including state-owned domestic and foreign banks operating in Istanbul Turkey. The aim is to check the competitive marketplace and to identify the major quality attributes which bankers themselves and their customers used in determining the overall perception of a given bank and services offered. Design/methodology/approach - The investigation was held in Istanbul Turkey. In total 30 banks were included in the research which includes state-owned local and foreign-owned banks. A total of 1530 questionnaires were submitted answers collected and analyzed. Reliability test and frequency analysis were used to analyze the data. Findings - From the banks' customers' point of view determinants relating to functional quality or how the customers wish to receive banking services became evident. It also became clear that customers of banks are not fully receiving what they want or need and their expectations especially on the most important attributes of quality are not being met. Research limitations/implications - The survey showed how the banks were selected and including their employees in relation to the other competitors' banks in the Turkish banking industry. Originality/value - The paper demonstrates an integrated technology use of staff talent and streamlined operations that respond to customer needs and encourage customers to use the whole range of banking products/services rather than only a few as the end game. The results were used by bank staff later on to reengineer and redesign creatively their positioning strategy and the future direction for creating more effective quality strategies. © 2011 Emerald Group Publishing Limited.
Citation - WoS: 20
Citation - Scopus: 25
Unpacking the Relationship Between Materialism Status Consumption and Attitude To Debt the Role of Islamic Religiosity
(Emerald Group Publishing Limited, 2016) Yeniaras, Volkan
Purpose - The purpose of the study is to investigate how religiosity affects these relationships inTurkey where consumption is de-stigmatized among a new economic elite with strong ties to Islamism. The literature commonly associates religion and ideology with anti-capitalism and anti-consumption. Although consumer researchers have studied both topics examination of whether materialistic values translate into status consumption and whether religiosity has an effect on the relationship between status consumption and consumer attitude to debt remains scant. Design/methodology/approach - This paper investigates the relationship of materialism to status consumption and the mediating role of Islamic religiosity on the relationship between status consumption and attitude to debt. Structural equations modeling was used on a judgmental sample of 267. Findings - The results showed that the materialistic values positively affect status consumption for the Islamists. This paper concludes that Islamic religiosity not only does not reject consumption but also augments the relationship between status consumption and consumer attitude to debt. Originality/value - The findings have shown that previous studies that identify Islam as a threat to consumerism have overseen the class struggles and the role of status consumption. This paper successfully provided empirical evidence that the religiosity not only does not reject consuming but intensifies the relationship between status consumption and attitude to debt for those with Islamist dispositions.

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