Measuring Bank Branch Performance Using Data Envelopment Analysis (dea): the Case of Turkish Bank Branches

dc.contributor.author Eken, Mehmet Hasan
dc.contributor.author Kale, Süleyman
dc.date.accessioned 2019-06-27T08:04:50Z
dc.date.available 2019-06-27T08:04:50Z
dc.date.issued 2011
dc.department Fakülteler, İşletme Fakültesi, Uluslararası Ticaret ve Finans Bölümü en_US
dc.description.abstract The aim of this study is to develop a performance model for measuring the relative efficiency and potential improvement capabilities of bank branches by identifying their strengths and weaknesses. Another purpose is to investigate the production and profitability aspects of branches. Under both production and profitability approaches efficiency characteristics of branches which are grouped according to different sizes and regions have similar tendencies. In both analyses it is apparent that branch size and scale efficiency are related to each other. As branch size increases scale efficiency increases too and after the most productive scale size however as size increases efficiency decreases. Too small and too large branches need special attention. Putting production and profit efficiency scores on two scales reveals the performing characteristics of branches. Each region needs different handling. Branches with low production-low profit efficiency should be evolved towards high production-high profit efficiency region. en_US]
dc.identifier.citationcount 14
dc.identifier.endpage 901
dc.identifier.issn 1993-8233 en_US
dc.identifier.issn 1993-8233
dc.identifier.issue 3
dc.identifier.startpage 889 en_US
dc.identifier.uri https://hdl.handle.net/20.500.12469/997
dc.identifier.uri https://academicjournals.org/journal/AJBM/article-abstract/63D390B18091
dc.identifier.volume 5 en_US
dc.identifier.wos WOS:000290682800025 en_US
dc.institutionauthor Eken, Mehmet Hasan en_US
dc.language.iso en en_US
dc.publisher Academic Journals en_US
dc.relation.journal African Journal of Business Management en_US
dc.relation.publicationcategory Makale - Uluslararası Hakemli Dergi - Kurum Öğretim Elemanı en_US
dc.rights info:eu-repo/semantics/openAccess en_US
dc.subject Data envelopment analysis en_US
dc.subject Bank branch performance en_US
dc.subject Efficiency en_US
dc.subject Technical efficiency en_US
dc.subject Pure technical efficiency en_US
dc.subject Scale efficiency en_US
dc.title Measuring Bank Branch Performance Using Data Envelopment Analysis (dea): the Case of Turkish Bank Branches en_US
dc.type Article en_US
dc.wos.citedbyCount 14
dspace.entity.type Publication

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