Applying a behavioural and operational diagnostic typology of competitive intelligence practice: empirical evidence from the SME sector in Turkey

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Date

2012

Authors

Wright, Sheila
Bisson, Christophe
Duffy, Alistair P.

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Taylor and Francis Group

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Abstract

This paper reports on an empirical study conducted within the SME sector in the city of Istanbul Turkey. The findings from this study enabled the creation of a behavioural and operational typology of competitive intelligence practice one developed from the work of S. Wright D.W. Pickton and J. Callow (2002. Competitive intelligence in UK firms: A typology. Marketing Intelligence & Planning 20 349-360). Using responses to questions which indicated a type of behaviour or operational stance towards the various strands of CI practice under review it has been possible to identify areas where improvements could be made to reach an ideal situation which could garner significant competitive advantage for the SMEs surveyed. © 2012 Copyright Taylor and Francis Group LLC.

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Keywords

Behaviour, Competitive intelligence, SMEs, Turkey, Typology

Turkish CoHE Thesis Center URL

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Citation

18

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N/A

Scopus Q

Q1

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Volume

20

Issue

1

Start Page

19

End Page

33