İmer, Havva Pınar
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Name Variants
İMer, Havva Pınar
H.,İMer
H. P. İMer
Havva Pınar, İmer
İMer, Havva Pinar
H.,İMer
H. P. İMer
Havva Pinar, Imer
İmer, Pınar
İmer, Pınar
İmer, Pınar
H.,İMer
H. P. İMer
Havva Pınar, İmer
İMer, Havva Pinar
H.,İMer
H. P. İMer
Havva Pinar, Imer
İmer, Pınar
İmer, Pınar
İmer, Pınar
Job Title
Dr. Öğr. Üyesi
Email Address
Pınar.ı[email protected]
Main Affiliation
Business Administration
Status
Former Staff
Website
ORCID ID
Scopus Author ID
Turkish CoHE Profile ID
Google Scholar ID
WoS Researcher ID
Sustainable Development Goals
4
QUALITY EDUCATION
1
Research Products
6
CLEAN WATER AND SANITATION
0
Research Products
10
REDUCED INEQUALITIES
0
Research Products
13
CLIMATE ACTION
0
Research Products
14
LIFE BELOW WATER
0
Research Products
2
ZERO HUNGER
0
Research Products
8
DECENT WORK AND ECONOMIC GROWTH
0
Research Products
12
RESPONSIBLE CONSUMPTION AND PRODUCTION
1
Research Products
9
INDUSTRY, INNOVATION AND INFRASTRUCTURE
1
Research Products
17
PARTNERSHIPS FOR THE GOALS
0
Research Products
1
NO POVERTY
0
Research Products
11
SUSTAINABLE CITIES AND COMMUNITIES
0
Research Products
15
LIFE ON LAND
0
Research Products
3
GOOD HEALTH AND WELL-BEING
0
Research Products
7
AFFORDABLE AND CLEAN ENERGY
0
Research Products
5
GENDER EQUALITY
0
Research Products
16
PEACE, JUSTICE AND STRONG INSTITUTIONS
0
Research Products
This researcher does not have a Scopus ID.
This researcher does not have a WoS ID.
Scholarly Output
12
Articles
4
Views / Downloads
14/0
Supervised MSc Theses
7
Supervised PhD Theses
0
WoS Citation Count
61
Scopus Citation Count
74
WoS h-index
4
Scopus h-index
4
Patents
0
Projects
0
WoS Citations per Publication
5.08
Scopus Citations per Publication
6.17
Open Access Source
9
Supervised Theses
7
| Journal | Count |
|---|---|
| Business Process Management Journal | 1 |
| Journal of Management & Organization | 1 |
| Journal of Service Research | 1 |
| Leadership & Organization Development Journal | 1 |
Current Page: 1 / 1
Scopus Quartile Distribution
Competency Cloud
12 results
Scholarly Output Search Results
Now showing 1 - 10 of 12
Master Thesis Factors That Influence the Purchase Intention of Smartphone Buyers(Kadir Has Üniversitesi, 2017) Nouh, Mohamoud Shuaib; İmer, Havva PınarThis study investigated the impact of susceptibility to interpersonal influence and brand image on purchase intention of Smartphone buyers. it explored the actual relationship between these variables. To get information about what prior research had written about it the study deeply went through the literature review. Based on the literature the susceptibility to interpersonal influence consists three types of influences which are: informational influence utilitarian and value expressive interpersonal influence. The utilitarian and value expressive interpersonal influences are called normative influence as Bearden (1989) stated in his research. The empirical part of this study tried to find out the relationship between susceptibility to interpersonal influence and purchase intention as well as the effect of brand image on purchase intention. The study collected information from 150 students at one university. The returned questionnaire response rate was 100%. The questionnaire used as a data collection instrument was adapted from prior research. Based on the result of linear regression analysis the susceptibility to interpersonal influence does not have a significant effect on purchase intention of Smartphone buyers. While the study found out that brand image has a significant effect on purchase intention of Smartphone buyers. The findings of this paper will be useful for marketing managers of Smartphone companies to take into account the important role of brand image in consumers’ purchase intention.Master Thesis Altı Sigma ve İlaç Sektöründe Yer Alan Bir Firmada Uygulama Önerisi(Kadir Has Üniversitesi, 2013) Cebe, Caner; İmer, PınarGünümüz artan rekabet koşullarında hangi sektör içerisinde olursa olsun şirketler için verimlilik, düşük maliyet ve müşteri memnuniyeti gibi kavramların önemi giderek artmaktadır. İşletmelerin ürün veya hizmeti ucuza mal ederek kar sağlaması ve sürekliliğe sahip olabilmesi için, yüksek kalitede ve hata oranı düşük prosesler ortaya koyabilmesi gerekmektedir. Bu noktada popülaritesi yüksek bir kalite yaklaşımını şirket bünyesinde uygulamaya koyarak istenilen hedeflere kolayca varılabilir. Altı Sigma uygulamaları tam da bu noktada doğan ihtiyaçları karşılamak için endüstride doğmuş ve ardından akademik camianın ilgisiyle yükselişe geçerek birçok firma için tercih sebebi olmuştur. Her geçen yıl büyüyüp gelişmekte olan ilaç sektöründe müşteriye sunulan ürünün kalitesi hayati önem taşımaktadır. Ayrıca ilaç sektöründe faaliyet gösteren firmalar karlı ürünler üretebilmek amacıyla bu yüksek maliyet gerektiren üretimlerini az kayıpla tamamlamak zorundadırlar. Bu çalışma ülkemizde ilaç sektöründe faaliyet gösteren bir firmada; yüksek satış rakamlarına sahip olan bir ürünün prosesinde meydana gelen aksaklıkların tespit edilmesi ve iyileştirme önerilerinin sunulması amacıyla yürütülmüştür. TÖAİK(DMAIC) metodu kullanılarak Altı Sigma uygulaması gerçekleştirilmiştir.Master Thesis Şirket Birleşmeleri ve Birleşmelerin Şirketlerin Performansları Üzerine Etkileri: Bankacılık Sektörü Üzerine Bir İnceleme (teb-fortis Birleşmesi)(Kadir Has Üniversitesi, 2013) Özkaraman, Ali Rıza; İmer, Pınar; Başoğlu, UfukKüreselleşen ve grift hale gelen günümüz dünyasında, şirket birleşmeleri ve satın almaları ile birlikte yaratılan ekonomik sinerji ve performansın değerlendirilmesi günden güne önem kazanmaktadır. Çünkü; söz konusu birleşme veya satın almaların şirketlerin performanslarına olumlu katkı yapıp yapmadıkları güncelliğini koruyan tartışmalardan biridir. Bu tezin amacı; şirket birleşmeleri ile sağlanan sinerji ve performansın bankacılık sektörünün son birleşme örneği olan TEB-FORTİS birleşmesi ile incelenmesidir. Bankacılık sektöründe gerçekleşen birleşme ve satın almaların, bankaların performansına yaptıkları etkinin ne olduğu sorusunun cevabını arayan bu araştırmada şirket birleşmelerinin teorik çerçevesi ele alınmış; ABD, AB ve ülkemizdeki uygulamalarına değinilmiş, bankacılık sektöründeki birleşmelerin pazar payı açısından performans değerlendirmesi ortaya konmaya çalışılmıştır.Master Thesis Internal customer satısfaction improvement usıng QFD technique(Kadir Has Üniversitesi, 2013) Ergin, Kebire Nazlı; İmer, Havva Pınar; info:eu-repo/semantics/openAccessin this thesis Quality Function Deployment was assigned as a methodology for converting customer requirements and expectations into quality standarts. The paper suggests an approach which is integrating SERVQUAL into QFD to set the success factors to improve quality in the textile industry. A textile company within the city of istanbul in Turkey was selected as the sampling frame. A SERVQUAL-type of questionnaire was used and 32938 questionnaires were distributed both manually and online and 24551 of them were received. Usable responses were 24551 comprising a response rate of 7731% percent at the company level. From the results of the QFD application it is seen that internal customer focus has the highest weight score meaning that when internal customer focus is improved there will be almost 12% of improvement in the internal customer satisfaction. -- Abstract'tan.Article Citation - WoS: 18Citation - Scopus: 22Internal Customer Satisfaction Improvement With Qfd Technique(Emerald Group Publishing Limited, 2016) Camgöz-Akdağ, Hatice; İmer, Havva Pınar; Ergin, Kebire NazlıPurpose - The purpose of this paper is to employ quality function deployment (QFD) method for translating internal customer needs and expectations into appropriate service specifications to perform existing process assessments in relation to quality characteristics for increasing internal customer satisfaction. Design/methodology/approach - The integration of SERVQUAL into QFD has been used to set the success factors to improve quality in the textile industry. One of the largest textile companies in Turkey provided the sample. A SERVQUAL-type of questionnaire was used and a total of 32938 questionnaires were distributed both manually and online 24551 usable were received comprising a response rate of 77.31 percent. Findings - Findings of the QFD application suggest internal customer focus as having the highest weight score of almost 12 percent improvement. In addition improvements in technical requirements of politeness and process communication have a 9 percent impact each on internal customer satisfaction criteria. Research limitations/implications - QFD technique is able to provide companies with a better understanding of internal customer expectations and translate these into appropriate service specifications and perform existing process assessment. Originality/value - This paper is a first attempt that applies this integrative approach to a different type of industry thus offering practical and applied information for professionals engaged in academia and as practitioners.Master Thesis The Effect of Workplace Political Tactics on Organizational Citizenship Behavior and Task Performance: The Moderating Role of Perceptions of Organizational Politics(Kadir Has Üniversitesi, 2018) Gürbuğa, Tuğba; İmer, Havva PınarThe aim of the study is to investigate the impacts of organizational placement as a hierarchical political tactic and coalition building as a networking tactic with the moderating role of perceptions of organizational politics on organizational citizenship behavior and task performance. In order to realize this purpose, a model for the moderating role of perceptions of organizational politics in the relationships between the use of political tactics and OCB and task performance was developed. Afterwards, a questionnaire for collecting data on following subjects was conducted: a) within the context of organizational citizenship behavior; OCBI and OCBO b) within the context of task performance; in-role behaviors c) within the context of political tactics; the use of organizational placement tactic as a hierarchical tactic and coalition building tactic as a networking tactic d) within the context of organizational politics perceptions. The results of regression analyses pointed out that there were important relationships between OCB, task performance and the use of political tactics with a moderating role of perceptions of organizational politics. According the results, the use of organizational placement tactic had an impact on OCBO and task performance. The analyses also showed that there was not a significant relationship between the use of coalition building tactic and both task performance and OCBO. However, a relation has occurred when POP got involved in the relationship. It has been determined that POP had a moderating role in the relationship between coalition building as a networking tactic and task performance. Finally, OCBI had a significant relationship with none of the variables.Master Thesis Küresel Markaların Algılanışı: Küresel ve Küyerel Reklam Algısı Üstüne Etkiye Yönelik Bir Çalışma(Kadir Has Üniversitesi, 2013) Törün, Ufuk; İmer, Havva PınarBu calismanin amaci kuresel firmalarin yerel ogeleri kullanarak kuresel ve yerel karmasi kuyerel reklamlari ile kuresel reklamlari arasindaki farklar vurgulanarak tuketici tutum ve istekleri dogrultusunda hangisinin bir digerine olan ustunlugunun arastirilmaya calisilmasidir.Article Citation - WoS: 25Citation - Scopus: 30Frontline Employee Feedback-Seeking Behavior: How Is It Formed and When Does It Matter?(Sage Publications Inc, 2019) Auh, Seigyoung; Mengüç, Bülent; İmer, Havva Pınar; Uslu, AyparThis research comprises two studies that extend the literature on the proactive behavior of feedback seeking. Study 1 uses cross-sectional data from frontline employees across 51 apparel stores to examine how feedback seeking is formed and under what conditions. The results suggest that the development of feedback-seeking behavior is contingent on a feedback-seeking climate and the relationship between an employee and his or her supervisor. Study 2 uses longitudinal data collected across three time periods from multiple respondents (i.e. frontline employees and managers) not only to replicate the findings from Study 1 but also to explore when feedback seeking matters. The findings reveal that managers should target employees who are less (vs. more) satisfied with their jobs because such employees perceive more instrumental value from feedback as a means to improve customer service and sales performance. The findings from this research provide insights that managers can use to increase feedback-seeking behavior from employees and effectively identify and manage the conditions under which feedback seeking will occur to greater or lesser degrees.Master Thesis Performans Yönetimine Göre Ücretlendirme ve Türkiye'de Kobilerde Uygulanması Üzerine Bir Çalışma(Kadir Has Üniversitesi, 2013) Çetin, Gökçe; İmer, Havva PınarBu çalışma performansa dayalı ücret sistemi ve performansa dayalı ücret sisteminin Türk KOBİlerinde nasıl uygulandığı ile ilgilidir. Bu kapsamda performansa dayalı ücret sistemini uygulayan özel sektörde faaliyet gösteren KOBİ ler incelenmiş ve bunlardan dört tanesi ele alınmıştır. İnceleme yapılan bu şirketlerin insan kaynakları departmanları ve ilgili kişilerle yüz yüze görüşmeler gerçekleştirilmiş ve bu görüşmeler sonucunda performansa dayalı ücret konusunu nasıl uyguladıkları anlaşılmaya çalışılmıştır.Article Citation - WoS: 4Citation - Scopus: 6Developing a Measure for "connectorship" as a Component of Engaged Leadership(Emerald Group Publishing Ltd, 2016) Dastmalchian, Ali; Rezac, Darcy; Muzyka, Daniel F.; Bayraktar, Seçil; Steinke, Claudia; İmer, Havva PınarPurpose - The purpose of this paper is to report the findings of a mixed methods study that explored how active community engaged and connected managers were in their local and broader communities (engaged leadership, EL). The paper specifically investigates an under researched aspect of EL - "connectorship" - with focus on developing a measure for connectorship. The authors present the conceptual framework for EL, followed by the operationalization of "connectorship" construct. Design/methodology/approach - The paper focusses on developing a measure for connectorship using data from a qualitative study of 18 senior managers followed by a survey of 458 managers in Canada. Findings - Content analyses of qualitative data led to the generation of 93 items measuring connectorship. Based on these items, quantitative analyses of survey data from 453 respondents yielded a final measure of connectorship, which consisted of 28 items explored under eight dimensions. Research limitations/implications - An organization's emphasis on connectedness and engagement of leaders will improve knowledge sharing and better mutual understanding of organizational issues among managers. It will also help attain employment stability and decrease hiring and related costs by reducing turnover. Future research, specifically longitudinal studies of leaders at various organizational levels, could incorporate connectorship as a key criterion for leadership effectiveness. Practical implications - The focus on connectorship skills implies that in organizations the emphasis should go beyond traditional leadership skills development and included the neglected connectorship skills development. Increased connectedness and engagement among leaders will have positive performance implications. Social implications - For effective corporate citizenship, the EL framework and a focus on connectorship would help leaders better understand the importance of social networks, be aware of their own network, and improve their skills in connecting the people within their networks. Originality/value - Using a variable centered approach within the framework of EL the paper contributes to leadership literature by conceptually defining connectorship developing a measure for this construct and testing its psychometric properties.
